Terms of Service.
Nature of the relationship
You are aware that the coaching relationship is in no way to be construed as psychological counseling or psychotherapy. In the event that you feel the need for professional counseling or therapy, it is your responsibility to seek a licensed professional. Coaching results are not guaranteed. You enter into coaching with the understanding that you are responsible for creating your own results.
Simply stated, you understand that I am a coach specializing in supporting positive behavioral changes in your life. I cannot be held liable for and resources or education that I provide during our work together. Please indicate your acceptance of the terms of our coaching agreement in your check-out process for payment.
Expectations
The key to an effective coaching relationship is communication. Please be honest with yourself and me throughout the coaching process. You can expect me to be straightforward, constructive and confidential. You can say anything to me, positive or negative; this includes letting me know if something makes you uncomfortable or if you don't want to respond to a question. Please let me know at any time if you have concerns that we haven’t addressed.
As your coach, I am a resource for you to use to your best advantage. I will share concepts or insights, and ask re-orienting questions that are intended to increase your success in attaining your goals.
I expect your best and expect you to be willing to grow. From time-to-time, I’ll make a direct request, like: “Will you accomplish ‘X’ by the end of the month?” You always have the option of accepting my request, declining or counter-offering something that might be more comfortable.
Payment Procedure
Your coaching package fee will be automatically applied monthly. After the initial 3-month period, you can choose to change plans or terminate our engagement, please see the following section for details.
Termination
After the required 3-month commitment you may terminate our coaching. Once you feel satisfied with your progress and service simply notify me your desire to pause or complete our coaching arrangement. If possible, I ask that you let me know two weeks in advance if you would like to terminate our work together. In the event of fees owed at the time of cancellation, full payment is due. If you are not satisfied with our coaching partnership, I offer a 100% refund policy on your most recent payment. In the event this unfortunate event happens I simply ask that you provide a written reason so that I may learn from this and improve as a coach.
Confidentiality
I recognize that in the course of our work, you may give me the following: future plans, health information, financial information, job information, goals, personal information, and other proprietary information. I will not at any time, either directly or indirectly, use any information for my own personal benefit, disclose, or communicate in any manner any information to any third party. I will not divulge that you and I are in a coaching relationship without your permission. I will hold everything that we say and do confidential unless you present a physical danger to yourself or others. In this case, I will inform legal authorities so that protective measures can be taken. In addition, you should know that unlike a physician or a lawyer our confidentiality agreement is not protected by law. Should it ever happen, I cannot claim in court to be unable to divulge the contents of our conversations.